Do I need to leave my documents with you?
No. We prefer to work on your premises, at your kitchen table or in your office. You stay in control of the original paperwork at all times, and we never ask to take it away.
Will my documents be stored in the cloud?
No — never. The entire dossier is stored locally on your own device, in a folder we choose together. That means it works offline, there's no subscription, and no third party ever sees your files.
What happens if my device is lost or stolen?
The files are on that device alone, so we'd recommend you keep a backup copy on a USB stick or an external drive. We can set that up for you at the end of the handover, as part of the package.
Can you help me get organised with future documents?
Yes. We leave you with a simple, one-page guide and a folder structure you can keep adding to. If things get unruly again, you can book a top-up session to re-sort and tidy.
How much does it cost?
It depends on how many documents we're handling and how messy the pile is. After a free call, we quote a fixed price based on the actual volume and time — you approve it before any work begins.
Do you cover all of the UK?
We're based locally in the South West, and we travel to your home or office within about 30 miles of our base. If you're further away, we can still help over a video call using your own scanner.